I have experience in all aspects of product management, product-led growth, marketing, and go-to-market strategy:
Customer
- Conducting customer and prospect interviews
- Developing Ideal Customer Profile (ICP)
- Designing customer journey, experience, and flows
Story, Positioning, and Strategic Messaging
- Building Brand Story, positioning, and strategic/product messaging
Customer Acquisition/Growth Strategy
- Structuring Freemium, Free trial, and Hybrid customer acquisition models
- Crafting sign-up, onboarding, and nurturing experiences
- Establishing customer funnel/experience metrics and KPIs
- Outlining pricing strategy
Content Strategy
- Outlining content strategy and distribution
- Utilizing content in the customer lifecycle
Product Management / Leadership
- Setting product vision and strategy, roadmap, and prioritization frameworks
- Establishing product experimentation strategy, systems, and processes
- Designing customer lifecycle stages: acquisition, adoption/onboarding, and retention